The second of our Engaged in Conversation podcasts has gone live. In this episode, our CEO Phil Wedgwood talks to the Managing Director of Engage customer Soreen, Mark Simester, about how they think about and tackle challenges with internal and external engagement.
When Mark isn’t at the bakery ensuring the smooth running of the Soreen business, you can find him spending time with his family or representing Soreen doing some form of sports activity – usually eating a Malt Loaf Bar to keep his energy levels up.
Mark is a real people person and is obsessed with talking to anyone he meets about Soreen and looking for suggestions on how he can improve the business.
In this insightful conversation, Phil and Mark discuss the history of Soreen and how it continues to be a great healthy snack for people of all ages. Mark goes into detail on how they launched their Engage employee app. He also delves into the challenges of driving employee engagement during the pandemic and in everyday operations when the production line runs 24 hours a day.